In case the link is closed to some, the gist is that @ $17/hour plus good benefits is very profitable for these Chic-Fil-A franchisees. Turn over went from 144% to 73% and at a cost of thousands to hire and train personnel, retention is just good business. One started higher pay in the 90’s (not $17 then, but $9, then increasing) and the other about 4 years ago, at $17. Sales more than doubled from $5 million to $11 million as service and quality improved. Morale and reliability increased dramatically and the owner had more time for his own family.